Happy Woman FAQ

How long will it take to receive my package once I have placed an order?

We normally ship your items within 24 hours of receiving an order. Our packages are shipped via Priority Mail through the US Post Office. Deliveries are made Monday through Saturday, excluding US Post Office holidays. Normal delivery times are 2 to 3 business days for Priority Mail packages, although in some cases, delivery may take up to 5 business days.

Can I get my order shipped overnight?

At this time, we do not offer overnight shipping options.

Can I get something shipped to another country?

Currently, we ship only to 49 states in the U.S. (excluding Hawaii). We do not ship overseas or to APO or FPO addresses.


Can I return something?

We want you to be happy with your purchases! If you have received damaged merchandise or are unsatisfied with the merchandise that you have received, please contact us immediately. We will tell you how to return the merchandise to us for a refund of the purchase price. (We're sorry, but we can't reimburse you for the original or return shipping charges.) All items must be received in saleable condition in order to qualify for a refund. All returns must be reported to us within 10 days of receipt of items. There are no refunds for personal care products that have been opened or used. Any item purchased at a sale price is not returnable.

Many of our products can be sampled before full sizes are purchased. Samples are available for a nominal fee. Please contact us if you would like to sample a product before purchase.

Can I get wholesale information about your products?

Our operation is strictly retail and we do not offer any of our products at wholesale prices.

What is your privacy policy?

We are crazy people when it comes to protecting your privacy. The only mailing list that we have is the list of our newsletter subscribers. The only email that we send is to our newsletter subscribers (who have all voluntarily requested that their names be added to the list); we also send order confirmations and followups. That's it, so if you get any other type of email that is purportedly from us, please report it to us on our contact page

None of your personal information is housed on our server after your order is placed -- that's why you have to reenter your information each time you place an order. It's a nuisance, but it safeguards your information and we know that's important to you.

If you receive any communication that is offensive or annoying, please report it to us right away!